The post-holder will methodically gather information, investigate, analyse and document relevant parts of the organisation in terms of functions, processes and the information used to satisfy business requirements. They will investigate and identify business process requirements and will make recommendations on how these can be delivered. They will define the requirements and create viable specifications in preparation for the construction of new processes or information systems. They will create/change and then test all relevant configuration.

The post-holder will analyse functions and processes, making recommendations as necessary to improve workflow and processes in any identified business process. They will produce flowcharting roles and responsibilities to provide clarity and a better understanding of how processes operate and will present recommendations to improve business processes. They will then make approved configuration changes. These configuration changes may be amendments to existing configuration or new configuration.

The post-holder will provide configuration expertise for the HR and Payroll Management modules of SAP.