SAP Financials Support Analyst

An SAP Financial Support Analyst is needed by out FTSE 100 Client based in Birmingham. The role of the successful candidate will be to provide functional application support for the SAP environment used by the client.

Responsibilities include but are not limited to:

To provide fit for purpose systems, solutions and processes.
To work in a team of support analysts to achieve the above within defined Service Level targets.
Achieve specific annual objectives as agreed with the SAP Support Manager
To respond to incidents and problems in accordance with agreed service levels.
To perform routine support tasks and monitoring in line with defined activity schedules
Provide expert consultancy and advice in the use of SAP Finance modules being proactive in recommending changes and ways of utilising existing functionality in support of business improvements.
Highlight opportunities to improve the quality of service offered to the clients client.
Develop and configure SAP changes in line with release plans.
Provide guidance and advice on the development and maintenance of test scripts and training documentation.
Responsible for unit testing within the Finance functional areas. Involvement in integration, systems, regression and load testing.
To proactively stay abreast of SAP technology developments in the Finance functional areas.
To report and escalate issues and risks which may impact on service delivery performance to the SAP Support Manager.
To proactively monitor and report on system performance, resolving issues as required.

Essential Experience/Skills

MINIMUM OF 2 YEARS WORKING IN A FINANCIAL ENVIRONMENT!
Good communication skills, written and oral.
To possess good IT / PC skills, including the use of Microsoft Office or other comparable software including Microsoft Excel and Word.
Experience in the following business process areas advantageous, but not essential : –

Cash Receipting
Bank Statement processing / reconciliation
Customer Invoicing
Finance Journals
Reconciliations

Experience working with SAP as an end user / support analyst would be beneficial.
Experience of working in an IT support environment would be useful.
The ability to work independently and as part of a team.
Willingness to work outside standard working hours if incident resolution requires.

Desired Experience/Skills

Appropriate technical qualifications or skills to support the current technical and applications environment

Personal Attributes

Attention to detail
Analytical approach to problem resolution
Excellent communication skills.






Capita welcomes applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.