Job Title: Head of IS Customer Services
Salary: £60,000-£70,000
Location: Southampton

IS Customer Services are at the heart of growth in this leading organisation, with e-business and computer mapping quite literally transforming its world. My client is extremely committed to investing in the development and expansion of their team, so there really has not been a better time to join.

As the Head of IS Customer Services you will be responsible for delivering an effective IS Infrastructure where you will be providing full end to end service delivery of a broad range of complex technology solutions. Reporting to the Director of IS and in conjunction with the Head of Development you will help formulate and deliver IS strategy in support of the organisation's business plans.

You will be:

An energetic and driven IT professional with a passion for structured service excellence disciplines, such as ITIL. You will possess excellent interpersonal and communications skills and you will have a thorough appreciation of the operational impact of all systems, and be able to inspire and motivate your teams to deliver exceptional IT Services. Fully accountable for the management and operation of the underlying IT infrastructure and all associated resources, you will possess hands on technical skills coupled with Senior Management experience of defining IT Strategies and reporting into Directors.

Your accountability for IS Infrastructure will of course extend into ensuring the security and integrity of information assets at all times and the delivery of robust Business Continuity and DR capabilities.

You will have excellent references and business acumen and be ready to take on this challenging opportunity.