Desktop team lead/desktop manager required to lead a small team of 5 desktop support analysts. Leading by example this is a hands on technical role with a split of 50% technical desktop support and 50% management and project management.

With a background in 1st/2nd line support within financial services (ideally investment banking/investment services/hedge funds etc) you will be used to providing and ensuring top level, fast and efficient desktop support.


Responsibilities include;

•Ensuring delivery of quality 1st/2nd line support

•Project management of any desktop projects

•Negotiaite and review SLAs

•Staff development, training

•Vendor negotiation and management


Technical skills required;

•Microsoft Office XP and ideally Office 2007

•Outlook

•Market data; Reuters and Bloomberg