NetApp Support Engineer required to provide technical support to 24 x7 applications and databases running on NetApp hardware in Unix and Windows environments.
Duties include:
System monitoring (availability, capacity, performance, etc) of NetApp Filers
Daily Filer health checks
Reactive problem resolution
Change management
Recovery from h/w failure
Hardware performance review & tuning where agreed by management and customer
Maintenance of hardware s/w set (patches, upgrades)
Provisioning of storage to customers within agreed timescales using relevant tools/processes (command line)
Security and Audit compliance
Shifts- 2x day shifts (7am to 7pm), 2x night shifts (7pm to 7am) and 4 days off
Experience in the support and management of NetApp Filers
Netapp Data OnTap version 7.x
Management of traditional and flexible volumes
Provisioning storage using NFS and CIFS protocols
Snap Shots
Basic SUN UNIX administration
NetApp SnapMirror and SnapVault




Certes is acting as an Employment Business in relation to this vacancy.